Start Here. Grow Anywhere.

At HomeServices Insurance (HSI) we don’t just hire people, we grow careers. Our Customer Service Representatives are the heart of our business – and we treat them that way. When you work at HSI, you are part of a collaborative team environment where learning is constant and support is built into everything we do. You’ll gain exposure to different departments, processes, and best practices — not just through training, but through real interactions with peers, mentors, and leaders across the company. You will never feel stuck or siloed.

As you grow in confidence and skill, you’ll have the chance to take on progressively more responsibility and explore new roles. Whether it’s working as a New Business Specialist, Customer Service Representative, Producer, or VIP, we’ll help you discover the path that fits your strengths and ambitions.

Our hybrid work model offers flexibility, while our incentive program rewards your hard work and dedication. This isn’t a job where you do the same thing every day. It’s a role where you’re encouraged to ask questions, share ideas, and shape your future — with the full support of a company that’s invested in your success.

Your Next Role Shouldn’t be a Job – It Should Be a Journey

Kim Veronikas

Kim joined the company unlicensed and became licensed during her training as a New Business Specialist. She worked as a New Business Specialist for a few years, then transitioned to a Customer Service Representative role, and is now serving as a VIP Customer Service Representative.

“What meant the most to me was not feeling stuck. I was never just a number. The company created an atmosphere where I could learn and grow. I’ve gone from answering phones to leading a team—and I’m just getting started.

Morgan Strohbehn

Morgan began as an Administrative Assistant. After a few years, she transitioned to a New Business Specialist role, worked there for a couple of years, and is now a Producer.

“The company really invested in me. My manager noticed me and encouraged me to learn all sides of the business. It gave me the motivation to apply for an internal opening where I could continue to take on more. Now, I am a Producer and so thankful for the support that got me here.”

Tim Wogstad

Tim started with us unlicensed, originally hired to handle mortgage changes only. He later obtained his license, joined the New Business Specialist team, and is now moving into a Customer Service Representative role.

“There is so much opportunity at HomeServices Insurance. Getting licensed opened up new doors and moving into roles like New Business Specialist and then Customer Service Rep helped me grow my career in ways I didn’t expect.”

Roseanne Lichorobiec

Roseanne started as a New Business Specialist, then moved into a Customer Service Representative role, and is currently a VIP Customer Service Representative.

“When I joined HomeServices Insurance, I was just looking for a stable job. I didn’t expect to find a career path. I handled calls, answered policy questions, and helped customers through some really tough moments. It was challenging, but I loved being the calm voice on the other end of the line.”